Spring Lake Village, Santa Rosa, CA

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Forbes & Buchanan provided Owner’s Representative services for the apartment turn program at Spring Lake Village, a 500-unit senior living community located in Santa Rosa, California.

Spring Lake Village is one of the region’s largest continuing care retirement communities, offering affordable and market-rate housing along with supportive services. The scope of work required careful coordination to manage a high volume of unit turnovers while ensuring quality, safety, and minimal disruption to residents.

Scope of Work:

  • Oversaw apartment turn renovations for 500 units across a large, active senior housing campus.
  • Coordinated with multiple contractors and trades to streamline scheduling and reduce downtime between unit turnovers.
  • Implemented robust project controls to manage budget, timelines, and quality standards across a large portfolio of apartments.
  • Worked closely with property management and resident services teams to maintain a resident-centered approach, ensuring that daily life, healthcare access, and campus activities were not disrupted by renovation activities.
  • Ensured compliance with accessibility requirements, safety regulations, and affordable housing standards, with attention to seniors’ unique needs.
  • Maintained clear communication with ownership, stakeholders, and residents to provide transparency and timely updates throughout the project.

Outcome:

The Spring Lake Village apartment turn program was completed on time and within budget, demonstrating Forbes & Buchanan’s ability to manage large-scale renovation efforts in an active senior living environment. By balancing operational efficiency with resident sensitivity, the project showcased our capacity to handle complex, high-volume affordable housing renovation programs successfully.